My flights were changed from an early morning flight to even earlier by the airline which was from USA, but thanks to customer service agent. I have not only got my flights at a later time than the changed time, but actually an afternoon flight, which was fantastic. This is especially good considering this has happened to me in the past with other companies, and I was told by them basically either take what is given, or cancel your flights and lose your money. I am very glad that travel lord has taken care of my flights and arranged best possible schedule.
Best Travel Agent
I had an emergency situation and needed to travel ASAP, received a call form travel lord, got best ticket detail, received my e- ticket within 10 minutes after payment. What more can I say, my travel agent really went an extra mile to arrange my desired flights, polite, attentive and extremely helpful. I shall definitely be using them again and has already been recommended to friends and family
Simple non fussy non aggressive customer service
Staff understood my needs and all my concerns were addressed in an excellent professional manner.
Happy with the sales offer, very help
I am very happy with the sales person that assisted me. Has a very good understanding of her role and good customer service, I will recommend friends to travel Lord
Re : Ticket
a very polite and helpful man dealt with him before and will do so in d future. Have recommended him to friends and families. I am very impressed with the way he handled it from start to finish.
No reason to leave less than 5 stars
These guys are amazingly prompt and efficient. I travel quite often and it's almost two years booking with them. Always on an easy approach whenever i needed to contact them. Keep doing your good work.
Marvellous Service and reliable
I've dealt with travel Lord for up to 12 months now and I can recommend them to anyone. Service is tailored to meet customer needs and budget, and the guys are very organized and honest. In particular they keep in touch with latest better offers for your travel plan which is very excellent. Good company for your travel tickets
Great Service, Lovely Lads
Again I would recommend this company for your travel tickets. Good guys, honest and very patient in helping. This is based on my experience and they even work very long hours so you can call to get tickets about anytime of the day.
The service is just fantastic. I particularly love the friendly, assuring and charismatic nature of the staff that attended to me. He's so hard-working, always listening to me, ready to make even last minute changes. I think I will continue using this service and will recommend it to everyone who cares about good service and client-customer relationship.
Great customer service
This is my first time with this company. Was skeptical @ first and decided to visit their offices to complete the online transaction. Staff very polite, helpful and professional. Ticket issued promptly with reasonable prices - cheaper than booking with the airline directly! Will definitely recommend them to friends and have decided to use them for all my flight bookings. Thanks for your efficiency.
well attended to from the first time I called to the conclusion of the deal. Will definitely recommend your company to friends and family. Well done
Brilliant Service Delivered
Very good service from the moment you dial the number. Completely satisfied with quality of service. Would recommend it. Tried Arik airlines website it was completely useless. Glad a friend introduced travel lord. James Matt is my star.